For small store owners who lose sales after hours, this sets up a chatbot that answers every question and closes sales 24/7.
It is 11:47 p.m. on a Tuesday. A woman in another time zone is standing in her kitchen with her credit card in hand, trying to buy the ceramic mug she saw on your Instagram three days ago. She has one question: does it hold sixteen ounces or twelve? She types it into your site's chat box. Nothing happens. She waits four minutes, feels foolish, and closes the tab. By morning, she has bought a similar mug from a competitor who answered her at midnight. You never knew she existed. You never knew you lost her. That is the cruelest part of running a small shop online: the sales you lose leave no trace.
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